FAQS

Why should I choose KINGNOSA's products?

We prioritze quality, customer satisfaction and offer competitive prices. Our products are designed to meet your needs effectively.

What payment methods do we accept?

We accept various payment methods, including credit and debit cards as well as other secure payment gateways. Check our website for more details.

Can I track my order?

Yes, once your order is processed, you'll receive a tracking number to monitor your shipment's progress.

What are our shipping and delivery options?

We offer free standard shipping for orders over EUR 300,00.

Our orders are designed to be delivered within 3-8 business days with the assistance of the shipping service providers; Austrian Post, DHL, including the opportuinity for pick-ups (Vienna based orders only).

What is our return policy?

We offer a refund and/or exchange within the first 30 days of your purchase.

If 30 days have passed, you will not be offered a refund and/or exchange of any kind.

Your item must be unused and in the same condition that your received it in.

How do I contact customer support?

Reach out to our friendly customer support team via email at info@kingnosa.com or through the contact page.

Are our products eco-friendly?

We are committed to sustainability. Check our product descriptions for eco-friendly initiatives and certifications.

Do we offer international shipping?

Yes, we offer international shipping. Shipping costs and delivery times vary, so please refer to our shipping information for details.

Are there any promotions or discounts available?

Stay tuned for promotions and discounts by subscribing to our newsletter. We regularly update our customers on exclusive offers.

How secure is my personal information?

Your privacy is our top priority. We use industry-standard security measures to protect your data. Read our privacy policy for more details.

What happens if my order is delayed?

If the delivery is delayed for any reason, we will inform you as soon as possible and provide you with a revised estimated delivery date.

Contact form

Imprint

Kingnosa E. U.

Erlachgasse 127

ATU 074 017 781

Info@kingnosa.com

+43 660 1142341